Privacy Policy

We take our customers' privacy very seriously. We will only collect your personal data under the following circumstances.

Protecting data is a matter of integrity. We value your privacy greatly. Therefore, we will only use your name and other related information in accordance with the methods outlined in this privacy policy. We will only collect data from you when it is necessary and related to a transaction.

We will only retain your data when required by law or related to the purpose of collection.

You can browse this website without providing personal information. If you do not log in to your account with a username and password, you will browse the website anonymously, and we will not be able to identify you.

We are very eager to hear your feedback. If you have any comments or suggestions, please send the relevant information to our address or email us at customerservices@cha-tailor.com.

Personal Data Collection

Cha-Tailor will not sell, share, or trade customer personal data collected online with third parties. The personal data collected online will only be disclosed within our company group for internal use.

The personal data we collect may be used for some or all of the following purposes:
1. To deliver the goods you purchased from Cha-Tailor
2. To provide you with updates on the status of your goods and customer support
3. To provide you with information about products
4. To process your orders, or
5. To provide services and information as requested by you or through our website

We may share your name and address with third parties (such as courier companies or suppliers) for the purpose of delivering goods.

We may retain your order information, but for security reasons, we cannot directly retrieve that information. You can log into your account to access your order details. Here, you can view information about completed orders, orders in process, and upcoming orders. You can also manage your address information, banking information, and subscribed newsletters. You are responsible for keeping your personal information confidential and ensuring that unauthorized third parties do not gain access to this information. Unless we make a mistake, we will not be liable for any improper use of your password.

Update profile

You can access your account on the Cha-Tailor website and update your profile at any time.

Personal data security

Cha-Tailor ensures that all information collected is kept securely and confidentially. We will protect your personal data in the following ways:

Restrict access to personal data

Protect technology products from unauthorized access to computer data

When the data is no longer retained for record-keeping purposes, we will destroy your personal data in a secure manner

 

Disclosure of personal information

Except for related companies and related third parties that provide delivery services on the Cha-Tailor website, we will not share your personal information with other organizations. Cha-Tailor may be required to disclose personal information under special circumstances, for example: where there is reason to believe that disclosing personal information will help prevent a threat to life or health, or for law enforcement purposes.

 

Privacy Policy Changes

Cha-Tailor reserves the right to modify and change the Privacy Statement at any time. If there are any changes, we will announce them on the website.